At ECS, a leading data recovery company, we recently received a distress call from a client regarding a non-functional 1TB Seagate hard disk from the Digital Evidence. The client sounded deeply worried, explaining that the Digital Evidence held irreplaceable personal memories and was no longer accessible.
Following our standard protocol at ECS, we requested the client to ship the Digital Evidence to our data recovery lab. Once received, our Forensic Executive specialists carried out a detailed analysis and discovered that the Digital Evidence had suffered significant physical damage, including mishandling from the previous recovery center, which did not adhere to best practices like working within a Class 100 cleanroom environment.
Upon thorough inspection, our experts observed the following defects:
These issues posed major risks and reduced the chances of successful recovery. The scratches, especially over the service area, made firmware access nearly impossible, while the incorrect reassembly from the previous service attempt created further complications.
The ECS team confronted multiple challenges:
In most cases, this would be considered a lost cause. However, ECS believes in pushing limits.
Here’s how ECS implemented its proprietary Data Recovery Services process:
Platter Cleaning: We began by meticulously cleaning the platters using advanced anti-static equipment to eliminate microscopic debris.
Head Replacement: Our specialists replaced the damaged head assembly with a compatible, functional one.
Correcting Platter Placement: The platters which have coated with a magnetic material were realigned accurately to restore structural integrity.
Accessing the Service Area: With the Forensic tool, we finally gained access to the service area despite the scratches.
Firmware Repair: ECS engineers successfully repaired the firmware, enabling visibility into the file system.
Data Cloning: The recovered data was securely cloned onto a new 1TB hard drive to preserve data integrity.
ECS’s Data Recovery Services in Ahmedabad have proven effective even in the most complex and critical cases. After recovery, the data was verified with the client via a remote session or physical. Once confirmed, we transferred the recovered data onto a new storage device and dispatched it securely.
By ECS’s data privacy policy, all recovered data is securely stored for up to 7 days post-delivery. After confirmation and client approval, the temporary copies are permanently deleted from our systems.
This case exemplifies ECS’s commitment to delivering top-tier Data Recovery Solutions. Despite facing one of the most challenging cases due to previous tampering and hardware defects, our team successfully recovered 100% of the client’s data. This achievement not only restored our client’s invaluable digital memories but also reinforced our standing among the top Data Recovery Companies in India.
If you’re seeking professional and reliable Data Recovery Services, ECS is here to help. Explore our full range of services at: https://www.ecsinfotech.com/data-recovery/